Frequently Asked Questions

We hope these tidbits answer your questions! If not, shoot us a message at hello@venlasdetroit.com.

A minimum of one week’s notice is required for cake orders. However, a date may be closed earlier if it has filled up. All orders can be placed here on our website, check the Menu page to view our selection of cake products. You can choose a delivery date and time at checkout. We do not take payment here on the website, and recommend booking as early as possible to ensure availability.

We deliver approximately 15 miles from NW Detroit in all directions. You will be prompted at Checkout to enter a delivery address. 

If your provided address defaults to “Local Delivery” , we’ll come right to your door! If your address defaults to “Meet for Cake Exchange” instead, we’ll reach out to propose a meeting place that sits approximately 15 miles in your direction from NW Detroit. *Venla’s does not have a storefront for pickup. 

All design options and customizations are listed here on our website, meaning if it’s not listed on the site – we do not offer it. Venla’s does not produce items such as fondant work, sculptures, characters, etc. We feel that sticking to our niche allows us to provide the most beautiful and intentional products possible.

We do not offer cupcakes.

Generally your cake should be placed in refrigeration. Remove your cake from the fridge, to room temperature – a good few hours before consumption. This will allow the buttercream to become soft for eating. A Venla’s cake eats well for up to four days when stored correctly. 

The above instructions apply for vegan cakes too!

Yes! Head to our main Menu and find “Weddings” – where you can fill out a form to receive more information. 

We are fully committed to supporting the LGBTQ+ community as a wedding vendor.

Not yet! This means all of our cake orders are on a delivery or pickup basis. We currently operate under the Cottage Law of Michigan, baking from home. Regardless of not yet having a commercial facility, our products and standards are too legit to quit. 

Venla’s accepts the following forms of payment: Venmo, PayPal, and Square (this includes Credit/Debit, Google Pay, Apple Pay, and Cash App.) Payment details will be provided to you in a follow-up email, after your order has been placed. You will then have 72 hours to provide payment – failure to do so will result in cancellation of the order. 

We do not currently offer allergen-free menu items. As Venla’s operates under the Cottage Law of Michigan, this model is advised to not assure that foods are free of common allergens such as gluten and dairy. A label of ingredients and allergens is included with every product order. 

Yes! Our vegan cakes are created entirely of vegan products, down to the sprinkles. We do stress that this option cannot be labeled as free of the dairy allergen, simply because our vegan ingredients may be stored with non-vegan ingredients.

Hanna, here! Venla was my grandmother (my dad’s mom). Venla is a Finnish name. She was born in the Upper Peninsula of Michigan in 1928. She raised five sons and one daughter, was considered legally blind from a young age – and therefore couldn’t drive. Venla didn’t make cake. However, her plant collection always thrived. She was never concerned with being “proper”. Venla passed some years ago, and had no idea that I would ever make cake in her name. 

The cost of delivery is included in our original pricing, no extra charge!

We currently do not ship our cakes.

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